Candidate Profile — Executive Submission
Sean S.
Transformation Executive · Fractional COO · ERP Program Leader — 25+ years aligning people, process, and technology to accelerate growth, improve execution, and deliver measurable business value.
QOLOS, Inc.
Chad VanCalster
chad@qolos.com
Operations & Enterprise Transformation
01
Introduction
Candidate Summary
Executive Positioning

"I help organizations transform strategy into execution — bridging people, process, and technology to create scalable, repeatable, and profitable operating models that deliver measurable business value."

Sean S. is a transformation executive with more than 25 years of experience leading operations, supply chain, customer experience, and enterprise technology initiatives across manufacturing, distribution, retail, and eCommerce. He partners with CEOs, CFOs, CIOs, and private equity sponsors to improve execution, strengthen governance, and accelerate business results.

His sweet spot is the intersection of ERP program leadership, PMO governance, and operational excellence — leading complex implementations, recovering troubled programs, and translating ambiguous business challenges into practical action plans that ship.

Best fit: growth-stage and mid-market organizations, PE portfolio companies, and enterprises navigating ERP implementation, post-merger integration, or operational turnaround that need a senior leader who can talk to the board, the program team, and the operators on the floor in the same day.

25+
Years Leading Transformation
300
Largest Team Led
$15M+
P&L Managed
$4M+
Single-Engagement Billings
02
Capabilities
Core Competencies

Executive Leadership

Fractional COO Transformation Executive Executive Advisory Interim Leadership Board & PE Engagement Strategic Planning

ERP & Program Delivery

ERP Implementation ERP Rescue & Recovery Program / Project Management PMO Governance RAID Management Vendor Negotiation

Operations & Supply Chain

Operational Excellence Supply Chain Optimization Distribution & Warehousing Business Process Redesign Lean Six Sigma Customer Experience

Transformation & Change

Digital Transformation Organizational Change Management M&A Integration Post-Merger Integration PE Portfolio Support

ERP Platforms

Infor M3 Microsoft Dynamics / Business Central SAP Oracle JD Edwards NetSuite Infor

Enterprise Systems

WMS CRM (Salesforce) BI & Analytics eCommerce Platforms Contact Center & Telephony Data Migration & MDM

Industries Served

Manufacturing Distribution Warehousing Retail eCommerce Contact Centers Business Services
03
Career History
Employment

Program Manager / Senior Consultant

2022 — Present
National ERP Advisory & Consulting Firm

Provides executive advisory services and hands-on leadership for ERP selection, implementation, and recovery efforts. Advises executive teams on PMO development, organizational change management, and enterprise transformation, with recent engagements focused on rescue and turnaround leadership for complex ERP and digital transformation programs spanning Infor M3, Microsoft Business Central, and multi-country deployments.

Senior Leadership Roles

2002 — 2015
Global Consumer Electronics Manufacturer

Held senior leadership positions across operations, supply chain, customer experience, and business process initiatives for a Fortune 500 consumer electronics organization. Launched a new education and business sales channel generating $3M in revenue, grew global sales 6% while reducing customer contacts 32%, reduced order management staffing 38% through automation, and drove a 30% cost-per-unit reduction over three years.

Director, Strategy & Business Planning / Customer Experience

Earlier Career
Premium Appliance Retailer & Distributor

Led strategic planning, CRM transformation, and customer experience redesign for a multi-location premium appliance distributor. Aligned commercial strategy with operational execution and stood up the systems and metrics to support a customer-centric operating model.

Director of Operations

Earlier Career
High-Growth Construction Technology Company

Managed distribution and supply chain transformation during a period of rapid scale, building the operational infrastructure required to support aggressive expansion across manufacturing and field deployment.

Director of Operations

Earlier Career
Education Technology Company

Improved workflows, automation, and customer experience within a high-growth education technology company — translating operational pain points into scalable, technology-enabled processes.

04
Selected Wins
Accomplishments

A representative slice of the programs, recoveries, and operating-model wins Sean has personally led across consulting and industry.

ERP Advisory & Consulting — Recent Engagements
2022 — Present
Global Consumer Electronics Manufacturer
2002 — 2015
05
Selected Wins (cont.)
Operating Model & CX Wins
Premium Appliance Retailer & Distributor
Director-Level Engagement
High-Growth Construction Technology Company
Director-Level Engagement
Education Technology Company
Director-Level Engagement
06
Credentials & Positioning
Background & Fit
Methodology

Lean Six Sigma Practitioner

Process Excellence & Operational Discipline

Applies Lean Six Sigma principles to ERP programs, PMO design, and operating-model redesign — aligning people, process, and systems to create scalable, repeatable, and sustainable business results.

Target Roles

  • Fractional COO
  • Chief Operating Officer / VP Operations
  • VP / Director of Transformation
  • Program Director · ERP Program Leader
  • Executive Advisor · PE Portfolio Operating Partner

Engagement Models

  • Fractional / interim executive leadership
  • ERP program & PMO leadership
  • Transformation & turnaround advisory
  • M&A and post-merger integration
  • PE portfolio operating support
07
Moving Forward
Next Steps
Thank You
Ready to introduce
Sean S. to your team.
If Sean's profile aligns with the role or transformation you're staffing, we'd be glad to coordinate a conversation, share additional references, and walk through fit, scope, and engagement structure.
Interested in a conversation?

Reach Out

Chad represents Sean on behalf of QOLOS. Get in touch directly to schedule an intro call or request additional materials.

Chad VanCalster
QOLOS — Talent & Engagement